Returns & Exchanges Due to the nature of skincare products and hygiene standards, we do not accept returns or exchanges once the product seal has been broken or the product has been used.
Damaged or Incorrect Items Your satisfaction is our priority. If you receive a damaged jar or the wrong product:
Contact us within 24 hours of delivery via WhatsApp at +923165286795.
Provide a clear photo/video of the damaged item and the shipping label.
We will send a fresh replacement at no extra cost to you.
Refunds Refunds are only processed if the product is out of stock after payment. For COD orders, we only offer replacements for damaged goods, not cash refunds.